The Hammers' underwhelming season performance continued on Monday (10.20.25) when they were beaten 2-0 by The Bees – causing fans to chant "sack the board" – and Carragher has now reflected on the poor position West Ham are in under its 76-year-old owner.
The former Liverpool player, 47, said during an appearance on Sky Sports' Monday Night Football: "West Ham are shocking and they’ve been shocking for a while, a long time. It feels an awful long time ago since they won that European trophy under David Moyes.
"And there’s a reason why supporters react, not just to this ownership but at other clubs. And sometimes when you’re not associated to that club and you stand on the outside looking in, you’re a bit like ‘What are they complaining about’ at times.
"Sometimes we question supporters. But when supporters go against a club or they go against an ownership, a lot of the time it’s almost a last resort.
"And very rarely do supporters of their own football clubs get it wrong. They know exactly what is going on at this football club and it’s not down to managers more often than not."
West Ham's recent struggles began under David Moyes, 62, who – despite winning the club their first silverware in over 40 years in the Europa League in 2023 – ended his premiership with a run of disappointing results.
After Moyes was sacked, Julen Lopetegui, 59, was brought on as the new head coach in May 2024, though he was let go in January following a string of losses.
Then, the Irons signed Graham Potter, 50, though he was sacked last month after West Ham's dreadful start to the season – losing their first six games – and was replaced with Nuno Espirito Santo, 51.
West Ham's recent poor showing has resulted in fan protests against Sullivan and the board, with some planning to boycott the match against Newcastle on November 2, and a march against Burnley on November 8.
Carragher added: "The ownership at West Ham is completely different to what we’re seeing at the club that have just absolutely battered them on their own patch.
"It’s [how West Ham are run by Sullivan] is almost like a throwback in terms of how they go about transfers, they have a little go at a director of football.
"Sullivan at the top of that club, he’s been there a few years now, they’ve won a trophy under David Moyes, I get that. But it [how Sullivan runs West Ham] doesn’t feel a modern way of doing things and that’s where the frustration comes from in that support.
"They feel like they look at other clubs who are not a patch on West Ham – and that’s not being disrespectful to Brentford and maybe a Brighton, we look at those two as forward-thinking, modern football clubs the way they run themselves.
"West Ham are a far bigger club than those two clubs I’ve mentioned. But the way they are run right now means they can’t actually compete with them on the pitch."
