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KFC install Smile and Pay system in Chinese store

A KFC store in China have adopted a Smile and Pay system, which allows the customer to pay for their goods using facial recognition software.

The new device was unveiled at KPRO, KFC's new healthy food restaurant in Hangzhou, allowing customers to make purchases by having their face scanned and entering their mobile phone number into the machine.

Jidong Chen, Ant Financial's director of biometric identification technology, who made the technology, said: "While Smile to Pay provides convenience for users like never before, we have always placed security at the core of this technology. We are excited to introduce Smile to Pay to KPRO customers and look forward to seeing it play an important role in digital financial services."

Whilst Joey Wat, President and Chief Operating Officer of Yum China, added of the restaurant: "We are excited to launch KPRO - an exciting and fresh new concept for young, tech savvy consumers who are keen to embrace new tastes and innovations. Developed to cater to China's burgeoning population of urban professionals, KPRO offers a creative, modern and seasonal menu with a wide range of dishes that are freshly made-to-order. The restaurant is also made for the digitally connected customers and integrates some of the latest technologies from mobile ordering to facial recognition payment."

And Johnson Huang, General Manager at KFC, believes this new software will "elevate the customer experience".

He shared: "Elevating the customer experience through new design, flavours and technologies has always been central to our approach at KFC in China.

"We are excited to partner with Alipay to bring the world's first commercial application of the facial recognition payment solution to our customers. With the adoption of the facial recognition payment solution, KPRO customers can experience this ground breaking technology while enjoying fresh and tasty meals prepared in our open kitchen."

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