The long term partnership marks a strategic step for the luxury hotel group as it positions itself as a leader in modern wellness within the hospitality sector. The collaboration reflects the company’s belief that wellbeing should combine physical strength, mental health, recovery and balance.
As Global Wellness Ambassador, Biles will work with Mandarin Oriental’s Wellness Board to help shape future programmes and guest experiences. Her role will include sharing insights with the group’s specialists in lifestyle performance, meditation, movement, nutrition and sleep, as well as participating in global campaigns and storytelling initiatives linked to the brand’s evolving wellness strategy.
Biles made her debut in the role during a visit to Mandarin Oriental, Milan, marking her first trip to the city as an international sports fan.
Simone Biles said: "I’m excited to partner with Mandarin Oriental because we share the same belief that wellness is about more than physical performance — it’s about taking care of your whole self.
"Throughout my career, I’ve learned how important recovery, mental wellbeing, and balance are. I’m honored to work with a brand that truly understands and supports that belief in providing guests with holistic wellness offerings."
To celebrate the partnership, Mandarin Oriental, Milan has launched two limited experiences inspired by the Olympic gymnast. The Double Double Glow spa treatment combines advanced skincare and thermal techniques designed to promote recovery and muscle relaxation, while the Champion Chip cookie has been created with the hotel’s culinary team as a balanced sweet treat inspired by Biles’s approach to nutrition.
Alex Schellenberger, Chief Brand and Marketing Officer at Mandarin Oriental, said: "This partnership represents a new era in how we engage with talent, moving beyond endorsement to genuine collaboration. Simone brings credibility, lived experience and global influence to our wellness philosophy. We are excited to elevate the conversation around holistic wellbeing and craft experiences that inspire balance, resilience and purpose."
As part of the partnership, Biles and Mandarin Oriental will also support Laureus Sport for Good, a charity that uses sport to create opportunities for young people around the world.
